Fair & Transparent Refund Policies
At ALHARETH INTERNATIONAL, we believe in doing business with integrity. Our refund and cancellation policies are designed to be clear, fair, and straightforward—so you know exactly where you stand before booking any service.
We understand that circumstances change. That's why we've built flexibility into our cancellation terms where it makes sense, while protecting the work and expertise we deliver. Every refund request is reviewed individually by our team, and we're committed to finding a fair resolution.
Last Updated: July 2026
Request a Refund or Cancellation
Cancellation & Refund Eligibility
We believe in fair, transparent policies that protect both our clients and our ability to deliver quality consulting services. Below, we outline exactly when cancellations are allowed, which situations qualify for refunds, and which services are non-refundable once work has begun.
Cancellation by Client
Allowed: Cancellations are permitted before work begins.
Not Allowed: Cancellations cannot be processed after commencement or completion of the service.
Once a consultant has begun work on your project or a scheduled consultation time has arrived, cancellation is no longer available.
Refund Eligibility
Refunds are considered in these situations:
- • Service cannot be delivered as agreed
- • Duplicate payment was processed
- • Billing error on our part
Important: All refund requests are reviewed individually and subject to management approval.
Non-Refundable Services
These services are final and non-refundable:
- • Completed consultations
- • Digital documents or reports after delivery
- • Services already performed
- • Customized consulting after work commences
Our Approach
Fair & Professional
We review every request individually with consideration for both parties. Our goal is always to reach a fair resolution.
Transparent Communication
We explain the reasoning behind every decision. You'll always know where you stand and what happens next.
Plan Ahead
We encourage clients to think carefully about their service choice before booking. This ensures you get the right solution for your needs.
Direct Contact
Have questions before booking? Reach out to us first. We're happy to help you choose the right service package.
Questions About Refunds or Cancellations?
Contact us directly and we'll clarify our policy or discuss your specific situation. We're committed to working with you to find a fair solution.
Contact Us About Your RequestProcessing Time
Once your refund request has been approved, we process it via your original payment method. This means the funds return to the same card, bank account, or payment platform you used to purchase the service.
Processing times vary depending on your payment provider and financial institution. Here's what to expect:
- • Credit/Debit Cards: 5–10 business days
- • Bank Transfers: 7–14 business days
- • Digital Wallets: 3–7 business days
Note: These timelines are not controlled by ALHARETH—they depend on your bank or payment provider. We recommend checking with your financial institution if a refund takes longer than expected.
Dispute Resolution
We're committed to resolving any concerns fairly and professionally. If you have a question about a charge, believe there's been an error, or have concerns about a service, we ask that you contact us directly first—before initiating a chargeback or disputing the transaction with your payment provider.
Why contact us first? We can often resolve issues quickly and fairly through direct communication. Chargebacks can take weeks to resolve and may result in service account restrictions. A conversation with our team is usually faster and more satisfactory for everyone.
We view disputes as an opportunity to make things right, not as an adversarial process. Your satisfaction matters to us.
How to Reach Us
If you have a billing question, believe a charge is incorrect, or want to discuss a refund or cancellation:
- Email: info@alhareth.shop
- Phone: +447383396874
- Contact Form: Use our Contact Page to submit your inquiry
Include your transaction details (order number, date, amount) and a brief description of your concern. We'll review your request and respond within 5 business days with a resolution or next steps.
Our Commitment: We handle every dispute request with professionalism and fairness. We'll listen to your concern, review the facts, and work toward a solution that's equitable for both parties.
Ready to Submit a Refund or Cancellation Request?
Contact us today with your request and transaction details. We'll review your case promptly and work toward a fair resolution.
Ready to Get Started?
Share your details below and we'll be in touch to discuss how we can support your business.
Contact Information
Phone
+44 7383 396874Service Area
Worldwide • Online Delivery
Have questions before reaching out? Check our frequently asked questions below.
Frequently Asked Questions
Fill out the form above with your details and service interest. We'll contact you to confirm your appointment time and provide joining details for your online consultation.
Yes. Our Business & Digital Strategy Review and Payment & Process Consultation services are fully customizable. Contact us to discuss your specific requirements and we'll provide a tailored quote.
We accept all major credit and debit cards through secure payment gateways. Payment is processed only after your service is confirmed and you've agreed to the terms.
Absolutely. We serve businesses worldwide and specialize in international consulting. All services are delivered online, so geography is no barrier.
Yes. Consultations can be rescheduled up to 12 hours before the session at no extra cost. For cancellation details, see our Refund & Cancellation Policy.
Yes. All data is encrypted and stored securely. We comply with international data protection standards and never share your information without consent. See our Privacy Policy for full details.