Frequently Asked Questions
Everything you need to know about working with ALHARETH INTERNATIONAL
We're committed to transparency. Here are answers to the questions we hear most often from clients exploring our consulting services, booking processes, and policies. If you don't find what you're looking for, our team is ready to help.
Service & Booking Questions
Find answers to the questions we hear most often from clients exploring our professional consulting services and booking process.
What services do you offer?
ALHARETH INTERNATIONAL offers five core services: Online Consultation ($10 entry-level sessions), Partial Consulting Service ($800 for targeted support), Full Consulting Package ($1,000 for comprehensive lifecycle guidance), Business & Digital Strategy Review (custom pricing), and Payment & Process Consultation (custom pricing). Each service is designed for different business needs—from initial exploration to deep strategic work.
How do I book a consultation?
Booking is straightforward. Visit our Contact page, fill out the inquiry form with your details and service interest, or email us directly at info@alhareth.shop. For quick scheduling, call +447383396874. We'll respond within 24 hours with available times and next steps tailored to your needs.
What's included in each service package?
Our Online Consultation includes one-on-one discussion and initial guidance. Partial Consulting covers analysis, recommendations, and limited follow-up. Full Consulting includes strategy development, implementation support, and ongoing guidance. Custom services (Strategy Review, Payment Consultation) are tailored to your specific business challenges and delivered with detailed recommendations and support.
Do you offer refunds if I'm not satisfied?
For consultations, cancellations made at least 24 hours before your scheduled session are eligible for a refund or rescheduling option. Completed services and custom consulting work begun are non-refundable. We review all refund requests individually to ensure fair outcomes. See our full Refund & Cancellation Policy for complete details.
How quickly can I get started?
Very quickly. Once you book an Online Consultation, we typically schedule it within 2-5 business days. For urgent matters, let us know in your inquiry and we'll prioritize accordingly. Our goal is to connect you with expert guidance as soon as possible without compromising the quality of your engagement.
How do you deliver your services?
All our services are delivered online for maximum flexibility. Consultations happen via video call (Zoom, Google Meet, or Teams), phone, or email depending on your preference. Reports and recommendations are sent securely via email. This global delivery model means you work with us from anywhere, on a schedule that fits your business.
What qualifications and experience does your team have?
ALHARETH INTERNATIONAL is a UK-registered professional services firm specializing in global business consulting, compliance support, and digital strategy. Our team brings deep expertise in international business regulations, operational efficiency, and digital transformation. We serve clients worldwide and understand the unique challenges of scaling businesses across multiple markets and jurisdictions.
Policies & Delivery Questions
Clear answers to questions about our cancellation policies, delivery timelines, data security, and how we work with international clients.
What is your cancellation policy?
Consultations can be cancelled up to 24 hours before your scheduled appointment for a rescheduling option or refund. Cancellations made with less than 24 hours' notice or no-shows are non-refundable. For tourism and educational packages, refund eligibility depends on third-party provider policies and will be outlined at booking. For full details, please review our .
How long does delivery take?
Consultation appointments are delivered at your scheduled booking time. Digital reports and deliverables are provided within the agreed timeframe. Business consulting projects follow the project schedule confirmed at the start of engagement. Tourism and educational services are delivered according to the confirmed service timeline. Delivery timelines may extend if additional information or modifications are requested. For specifics, see our .
Is my data secure and private?
Yes. All data transmission is encrypted using industry-standard SSL/TLS encryption. Your personal information is stored on secure, password-protected servers with access limited to ALHARETH staff who need it to deliver your service. We comply with international data protection standards and conduct regular security audits. Payment card details are never stored on our servers—they're processed securely through certified third-party payment gateways. For complete details, review our .
What if I need to reschedule?
You can reschedule your consultation up to 12 hours before the scheduled session at no additional cost. To reschedule, contact us via email at info@alhareth.shop or call +447383396874. We'll work with you to find a time that fits your schedule. For tourism and educational packages, rescheduling terms depend on the specific service and third-party provider policies.
Do you work with international clients?
Absolutely. ALHARETH INTERNATIONAL specializes in global consulting and serves businesses worldwide. Our online delivery model means you can access consultations from anywhere, with flexible scheduling to accommodate different time zones. We have experience supporting international business challenges, compliance requirements, and cross-border operations. Whether you're in the Middle East, Europe, Asia, or beyond, we're equipped to provide expert guidance tailored to your market and regulatory environment.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express) processed securely through certified payment gateways. All payment processing is encrypted and PCI-compliant. Your payment card details are never stored on our servers. Payment may be required in advance, in full, or according to an agreed schedule depending on the service. For questions about specific payment arrangements, contact us at info@alhareth.shop.
Full Policy Documents
For comprehensive information, review our complete policy documents:
Still have questions? Let's talk directly.